Tag: customer

The Race for 4G supremacy: Zong 4G at the Forefront of Customer Choice

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PR: According to the latest PTA numbers, Zong 4G, Pakistan’s No.1 4G network remains at the forefront of Pakistan’s 4G revolution. Powered by the largest and fastest growing 4G network in the country, Zong 4G continues to balance affordability with seamless connectivity, as it continues to expand its 4G data coverage to all corners of […]…Read More

Telco looks to expand 4G coverage and enhance customer experience; full spectrum fee paid to Pakistan Telecommunication Authority

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article image Jazz, Pakistan’s number one digital company, has been awarded the 4G spectrum by Pakistan Telecommunication Authority (PTA). The company has paid 100% as the base price for the spectrum fee, which amounts to USD 295 million and an additional 10% in taxes to start its work on expanding the existing 4G coverage in Pakistan. “This […]…Read More

Mobile app launched by EFU for customer convenience

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article image STAFF REPORT KHI: EFU Life, premier insurance company, has launched an unprecedented smart phone app which offers range of solutions for customers bringing convenience into play. The app is called as PlanIT’ and is downloadable for both Android and IOS platforms. The app enables customers to track the documents including renewal and lapse notices, floating query, receiving important updates, nearest branches and many other features of utility. It also includes an exclusive Need…Read More

Mobile app launched by EFU for customer convenience

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article image STAFF REPORT KHI:EFU Life, premier insurance company, has launched an unprecedented smart phone app which offers range of solutions for customers bringing convenience into play. The app is called as PlanIT’ and is downloadable for both Android and IOS platforms. The app enables customers to track the documents including renewal and lapse notices, floating query, receiving important updates, nearest branches and many other features of utility. It also includes an exclusive Need Analysis…Read More

Mobicash leaps forward for customer ease

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STAFF REPORT LHR: Mobicash has introduced another customer friendly offer of Other Mobile Operator (OMO) Load Purchase to all of its Mobicash Mobile Account users. The customers will be able to buy prepaid air time for all other telecom operators as well. This service fetches exclusive convenience of interconnectivity to the customers. The service can be availed by registered Mobicash Mobile Account users by dialing *786# from their cellular phone, selecting Load Purchase option by…Read More

Mobicash leaps forward for customer ease

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article image STAFF REPORT LHR: Mobicash has introduced another customer friendly offer of Other Mobile Operator (OMO) Load Purchase to all of its Mobicash Mobile Account users. The customers will be able to buy prepaid air time for all other telecom operators as well. This service fetches exclusive convenience of interconnectivity to the customers. The service can be availed by registered Mobicash Mobile Account users by dialing *786# from their cellular phone, selecting Load Purchase option by…Read More

PTCL Upgrades Integrated Data Warehouse and Business Intelligence System to Enrich Customer Experience

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article image STAFF REPORT ISD: The big data analytics and marketing applications company, Teradata Corporation, has announced today that the largest telecommunication service provider of the country i.e. PTCL with collaboration with Teradata has established state of the art integrated data warehouse and business intelligence system. The new system will allow PTCL to dynamically and actively understand customer’s requirements so to provide them exclusive service through telecommunication delivery…Read More

EatOye acquires Urbanite customer base

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article image STAFF REPORT KHI: EatOye Pvt. Ltd. (www.eatoye.pk) operating as an independent subsidiary of Foodpanda Global and an icon of food delivery, has acquired urbanite.pk, a customer base and domain - Pakistan’s pioneering online food ordering websites. This acquisition is the latest in a string of buyouts that have occurred in the red hot online food ordering industry within the region. Urbanite successfully launched online delivery across Karachi and brought together customers and…Read More

PTCL receives customer service award

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article image STAFF REPORT ISB: Pakistan Telecommunications Company Limited (PTCL) has been awarded the Customer Service Appreciation’ award for its best customer services in the telecom sector at the Service Punch -2014’ conference. The awards ceremony, presented by Active8, in collaboration with Rozee.pk and Pakistan Human Capital Forum, brought together a large number of CEOs, business heads, delegates and guests belonging to customer services and other industries. Pakistan’s leading ICT…Read More

ZRG wins gold medal for customer solutions

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STAFF REPORT KHI: Federation of Pakistan Chambers of Commerce and Industries (FPCCI) has declared ZRG International as the winner of the gold medal in the IT Sector the 1Achievements Awards 2012.Arif Butt, Director, ZRG International, received the award at a ceremony recently held in Karachi which was chaired by Dr. Abdul Qadeer Khan and Zubair Ahmed Malik.The Awards are FPCCI initiative to recognize individuals and organizations that have proven themselves market leaders and outstanding…Read More