Tag: satisfy

Focus on how cellcos satisfy subscribers

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article image STAFF REPORT ISB: With the increased penetration of cellular mobile operators across Pakistan, the subscribers have become matured enough to rank and choose the mobile operator depending on the quality of services, back-end support and customer care facilities. The telecom firms are also focusing on educating customers to give them a basic understanding about the service which they are inquiring about. "Experience is going to define the telcos’ future, the diversification has…Read More