STAFF REPORT IBD: The PTA has published a tariff awareness guide for telecom consumers.
The Guide said that the authority has remained firm in directing telecom companies for providing accurate information to consumers regarding tariffs and to avoid misleading advertisements, however, in an effort acquire further customers telecom companies kept complicating the tariff plans.
The telecom authority says that this awareness guide is aimed at providing retail customers, essential information for making well informed decision regarding choice of tariff package, informing them of their and the operators rights.
This guide is presented with regards to tariff packages, and conveying the ways of seeking remedy should they feel the operator has not fulfilled its responsibility.
PTAs tariff guide clarifies that there will be no cut in GST rate for telecom sector, which many had believed would be the case following the FY13 federal budget announcement.