STAFF REPORT IBD: Zong has launched its state-of-the-art Contact Centre in Chak Shehzad Islamabad which was inaugurated by Minister for Information Technology Anusha Rehman. Chariman PTA, Dr. Ismail Shah, Secretary IT, Akhlaq Tarar and other dignitaries also graced the occasion.
This Centre will allow Zong to get closer to the consumer pulse and address their needs more promptly. Additionally, it will also create more job opportunities in Pakistan hence making a positive contribution to the economy.
The minister appreciated any endeavour that adds value to the local IT and Telecom industry.
As the fastest growing cellular network of the country, Zong is playing a key role in providing better telecom services to Pakistanis through its innovative initiatives and driving the industry wide growth. With such focused initiatives, Zong has undoubtedly become a benchmark for other Pakistani telecom operators.
“Our latest Contact Centre will create stronger bridges between us and our valued customers so we stay aware of their changing needs and can adapt our solutions around them. That is the key to success for us at Zong,” said Fan Yunjun, CEO of Zong.
With heavy investments made in the Pakistani market earlier, Zong focuses on delivering upon its promise of inspiring and empowering the people of Pakistan with innovative technology that keeps pace with todays fast evolving culture.