Ufone, Samsung establish joint Call Centre

STAFF REPORT ISB: Customers facilitation has always been a concern for top notch companies of any sector. Samsung Pakistan and Ufone have partnered together to take the customer care service to next level by establishing the advanced call center. The call centers will receive queries of customers and address them in quickest possible time ensuring the customer satisfaction.

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The call center was inaugurated by Managing Director Samsung Pakisatn, J.H. Lee and Chief officer Customer Operations Ufone, Ahmad Kamal.

Ahmad Kamal said on the occasion, “Ufone believes in improvisation, development and new alliances, which is reflected in this new agreement with a global leader in electronics; Samsung.”

J.H. Lee also spoke at the occasion and said that, “The call-center facility is designed to enhance the wideaccessibility, through the use of state of the art technologies. Thecustomerscan now instantaneously indulge in direct conversation with Samsung to convey their enquiries and expectations from the brand and its products.”

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