STAFF REPORT LHR: The electronic revolution is in air in Punjab. E-Khidmat Center has been inaugurated in Lahore after successful opening in Rawalpindi. The basic concept of e-khidmat center is to provide public delivery services i.e. CNIC, driving license, domicile, token tax etc.
Chief Secretary Punjab, Khizar Hayat Gondal was the chief guest on the occasion. He said, “The different public sector departments are involved in public services and each uses different process either electronic or manual. The citizen had to face immense inconvenience for rushing to different offices for fulfillment of their requirement. This project is the real change and commitment to deliver masses state of the art services while ensuring the transparency”.
Dr Umar Saif, Chairman PITB said on the occasion, “This e-khidmat is a project of Citizen Facilitation and Services Centers at Punjab Information Technology Board (PITB). Not only citizens can find their required services under one roof but also they can track their applications via tracking ID, through website fc.punjab.gov.pk/, or by calling toll free number 0800 09100”.
The customer support is available 24/7 and SMS gateways are also introduced for citizens to receive system generated SMS at any time in service flow through PITB SMS Gateways 0800 09100.