KPITB Launches KP’s First Government-owned BPO Facility

Through the facility, existing and prospective BPO service providers will be able to expand their businesses without having to invest capital in infrastructure and allied amenities

Khyber Pakhtunkhwa Information Technology Board (KPITB) on Thursday announced that it has launched KP’s first-ever government-owned Business Process Outsourcing (BPO) facility in order to provide relief to the BPO sector.

According to KPITB officials, the Covid-19 pandemic has adversely impacted businesses due to which the board, realising the difficulties faced by the BPO sector has announced a special incentive package for BPO service providers.

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Under the special incentive package, KPITB with the financial and technical support of World Bank (WB) and the Multi-Donor Trust Fund (MDTF) has launched the first-ever government-owned BPO ready facility under the Digital Jobs in KP project.

The facility known as ‘Workaround’ is situated in Peshawar and will attract existing and prospective BPO service providers and give them an opportunity to expand their business activities without investing capital in infrastructure and allied amenities. The facility has a capacity to accommodate 350 workers at a single time.

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Digital Jobs in KP communication manager revealed that the KP government has waived off the monthly occupancy charges amounting $55 per seat per month for the existing companies for a period of three months.

He further added that in order to attract new companies the government has also decided to waive off the upfront charges for occupancy.

The BPO companies will only be liable to pay electricity and operational charges while the facility will provide 24/7 management support to the companies. The facility includes conference rooms, training halls, a female common room, cafeteria and has easy access for the disabled.

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The KP government said that it is determined to establish more BPO ready facilities in the province to extend maximum support to IT businesses and create employment opportunities for the youth of the country.

the article is originally published at profit.pakistantoday.

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