Dawlance Offers Free-Service to Rain-Affected Customers Across Pakistan

Dawlance is pioneering an unmatched level of customer-care and convenience, with a special after-sales service campaign, providing relief to its customers whose appliances and electronics have been affected by the recent heavy rains, all over Pakistan. This reliable consumer-durables company has waived-off ‘Labour Charges’ and ‘Visit Charges’ for the rain-affected customers. Only spare-parts cost (if any) will be charged to the customer, while repairing a rain-damaged home-appliance.

Dawlance offers Free-Service to rain-affected customers across Pakistan

As the current monsoon rain-storms and floods have devastated people all over the country, Dawlance has taken tangible measures to ease the sufferings of its customers.

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This special offer will be valid all over Pakistan for rain-affected appliances only and will continue till the 15th of September, 2020. If any Dawlance appliances are malfunctioning due to rain, the customers can simply send a complaint to our call-centre along with a picture of the appliance (optional). Rain-affected customers will be served on priority

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The Director Sales & Marketing at Dawlance – Syed Hasan Jameel stated that; Dawlance is Pakistan’s market leader in home-appliances and a fully owned subsidiary of Arcelik – the largest Turkish enterprise and the second-largest manufacturer in Europe. In Pakistan Dawlance-Arcelik is consistently elevating the standards of quality, while inspiring a service-culture in the industry. Currently, our after-sales personnel are making relentless efforts to provide relief and convenience to the rain-affected customers and help them overcome this unfortunate misery.

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Dawlance Service Network has a nationwide outreach, to promise 24/7 Customer-Care with a highly responsive Call-Center and the largest network of more than 250 touch-points, delivered by highly trained, well-equipped, after-sales service technicians.

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