Alibaba Cloud’s AI Logistics Solution Available In Malaysia

EasyDispatch, Alibaba Cloud’s AI-driven logistics solution, is now accessible in Malaysia. Alibaba Cloud is the digital technology and intelligence core of the Alibaba Group.

Alibaba Cloud's AI Logistics Solution Available In Malaysia

EasyDispatch, Alibaba Cloud’s artificial intelligence (AI)-driven logistics solution, is now accessible in Malaysia. Alibaba Cloud is the digital technology and intelligence core of the Alibaba Group.

With the help of Alibaba Cloud‘s cutting-edge cloud-based technology and tried-and-true solutions, this move aims to promote business innovation and improve the performance of the local logistics sector.

EasyDispatch is an effective real-time service dispatch solution that integrates Al-powered, centralised features and Vehicle Route Planning. It was created to enhance supply chain management while lowering logistics costs (VRP).

The smart logistics solution uses the most recent reinforcement learning AI and machine learning technology to improve field service dispatch capabilities and efficiency by offering high-accuracy address processing capabilities and real-time dispatch service. The algorithm has been trained to achieve optimal results within predefined business restrictions.

The solution offers high performance, stability, and high-speed access from any location and is powered by Alibaba Cloud’s cutting-edge infrastructure and reliable, high-quality global network. These features are essential for improving customer experiences.

“Malaysia has always recognised the logistics sector as a vital component to the economic performance of the country and its future,” said Kun Huang, general manager of Alibaba Cloud Intelligence Malaysia, at today’s launch. For logistics companies with active operations in numerous nations and regions, cost-effective scalability and a strong global network are essential.”

“We are thrilled to assist innovative industry players in taking their business growth to the next level by offering secure, compliant, dependable, and elastic solutions thanks to our cutting-edge cloud-based technology and innovation.”

With the release of this new solution, the dependable cloud pioneer also declared its support for Global Track, a renowned provider of smart logistics systems in Malaysia, to introduce its smart logistics solution for the first time in that country.

Global Track co-founder and CEO Joseph Lee Kha Sheng said during the MoU exchange ceremony: “We have been improving our solution over the years to add new functions and enhance existing ones in order to help users save more time, and we will keep doing so.

“Now that Alibaba Cloud is our go-to source for logistics solutions, we’ve heard from clients who say that using the software system has cut their processing times by up to 40% and their workforce requirements by up to 30% when it comes to dispatch management and route planning.

This has sharply increased productivity and efficiency as less workforce and effort is needed on manual processing work.”

During the event, EasyParcel, a one-stop delivery service booking platform, and Alibaba Cloud separately signed an MoU.

Through the partnership, EasyParcel is integrating Alibaba Cloud’s cutting-edge cloud-native technologies, including big data analytics, artificial intelligence, and cloud computing, to increase operational efficiency, strengthen its end-to-end logistics capabilities, and support it in offering businesses in Southeast Asia more effective and affordable logistics solutions.

Together, the two parties also hope to provide a wide range of logistics services, such as real-time tracking, intelligent routing, and customised recommendations based on data analysis, to Malaysian companies.

CEO and founder of EasyParcel, Clarence Leong, stated, “Of the body of the body, the order of the body, the circulation of the body, and the movement of the body. We are confident that this partnership will help us grow the business on a larger scale, improve our agility in responding to market change, and provide even more benefits to our customers around the world thanks to Alibaba Cloud’s expertise in cloud computing and data analytics.”

“We have seen a significant jump in efficiency and overall performance by 55% since implementing Alibaba Cloud’s cutting-edge technology and cloud services, effectively balancing our cost and performance needs,” he continued.

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